Due to growth in workload, we are once again recruiting for control room operators for our logistics client. As Control Room Operator you will be responsible for the day to day monitoring of fleet assets via satellite tracking to ensure asset and driver safety. This role will provide 1st point of call for tracking and breakdown assistance for Drivers as well as providing 1st contact support for clients and providing necessary information and assistance.
To be considered for the role applicants would need to demonstrate the following experience and skills:
Strong customer service and communication skills,
Able to think on your feet,
Pro active forward thinker with good problem solving skills and initiative,
Exposure to an in-bound call centre environment – Desireable,
Experience in data analysis and reporting,
Confident using computerised systems and Microsoft Office Package,
Demonstrate experience working in a customer focused environment with multiple stakeholders,
Background within a transport or logistics monitoring and reporting environment – desireable,
This is a permanent role based in Johannesburg, you will be required to work a combination of morning, afternoon and night shifts
Salary R 8,500.00 per month plus company benefits.
To apply please submit copies of CV & supporting documents to to the email address provided below. (Click on “Apply for Job”).
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