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Customer Care Consultant

Due to internal movements, a vacancy has become available for a customer care consultant. This is a full time role and working hours are Monday to Friday from 08:00am till 17:00pm.

Duties / responsibilities:

To render a customer service to the public and attend to walk in customers.
Attend to telephonic and written complaints and enquiries,
Liaise with other departments and external parties to resolve complaints,
Implement and maintain customer care systems,
Keep records of all complaints and enquiries,
Give input to monthly reports on outstanding complaints and enquiries,

Requirements:

Grade 12 or equivalent qualification,
Related Degree, National Diploma or equivalent qualification,
2 years experience,
Computer Literacy,
Excellent communications skills,
Attention to details,
have patience.

To be considered for this role please apply below and attach a copy of your cv and copy of your qualifications or you may send directly to Monica on (086)577 46 05.

Ref # 38787

* Applications will not be considered if the necessary copies of the required documents are not attached to the application or CV. Candidates may be required to submit proof of identity for vetting purposes. Only shortlisted candidates will be contacted. No telephonic applications will be considered. View our other available vacancies at www.freerecruit.co.za

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