Trainee Call Center Representatives
This is an excellent opportunity into starting your exciting new career in the call center industry. As well as their many great staff benefits, this client have a genuine company culture which is reflected in everything they do.
As a Trainee Contact Centre Representative, you will be responsible for:
Taking incoming calls from new and existing customers regarding sales and service queries,
Ensuring a level of service that exceeds customers expectations,
Generating sales with new or existing customers and pro actively exploring opportunities to cross sell,
Getting involved with Contact Centre activities, competitions and fun days,
To help you get up to speed, we will provide you with 5 ½ weeks of full time paid classroom training, where you will learn about our policies, products and systems. Once graduated from training, you will move onto a rotating roster, working 7.5 hour shifts totalling 37.5 hours a week between 8am – 8pm on weekdays, and 8am – 6pm on weekends. Basic Salary R 3,5OO plus benefits, incentives and commission.
Drive to achieve objectives and sales,
Dedication to provide excellent customer service,
Well developed computer skills,
Exceptional time management skills,
Passion and commitment to quality in everything you do,
Please apply below and attach a detailed copy of your CV with at least 2 traceable references and supporting documents or these may be sent to (086)577 33 26.