Banking Service Consultant – Mokopane

Company: Capitec Bank Ltd

Purpose Statement
  • Responsible for providing excellent client service by fulfilling and exceeding the client’s expressed need (Save, Transact, Credit and Insure).
  • Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions.
  • Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client.
  • Presenting and conducting self in accordance with brand expectations.
Experience

Minimum:

  • No previous experience required

Ideal:

  • More than 1 year’s client service experience within a retail/ financial/ banking environment
  • Demonstrated track record of engaging in a sales and client facing environment
Qualifications (Minimum)
  • Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
  • A relevant tertiary qualification in Commerce or Management
Knowledge

Minimum:

  • Knowledge and understanding of:
    • Basic calculations
    • Retail/consumer service environment

Ideal:

  • Knowledge and understanding of:
    • Capitec Bank Products
    • Internal business processes and procedures
    • Organisational Policies, including (but not limited to) the Credit Policy
Skills
  • Communications Skills
  • Interpersonal & Relationship management Skills
Competencies
  • Adhering to Principles and Values
  • Delivering Results and Meeting Customer Expectations
  • Persuading and Influencing
  • Presenting and Communicating Information
  • Relating and Networking
  • Achieving Personal Work Goals and Objectives
  • Adapting and Responding to Change
  • Analysing
  • Coping with Pressures and Setbacks
  • Deciding and Initiating Action
  • Planning and Organising
  • Working with People
Additional Information
  • A valid driver’s licence is preferred
  • Must have access to transport (personal/public)
  • Clear criminal and credit record
  • Flexible and mobile across regions is an advantage
  • Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

 

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals

(View and apply for this and other vacancies online via freerecruit.co.za only)

To apply for this job please visit careers.capitecbank.co.za.

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