Customer Service Agent

We are currently seeking customer service agents to commence work within a well recognised call centre. Extensive training and support will be provided with varying shifts depending on the business needs.

Key responsibilities will include:

  • Resolving customer enquiries at first contact
  • Providing information on the organisations services
  • Processing payments over the phone
  • Completing administrative transactions, including appointment setting
  • Responding to incoming customer telephone enquiries and web enquiries

To be considered for this role you will need:

  • Previous experience in a customer service role
  • Experience resolving customer enquiries and complaints
  • Basic IT skills
  • Experience meeting KPI’s and adhering to company policies and procedures

If you thrive on working in a fast paced environment, work well under pressure and possess a genuine desire to help people we want to hear from you.

View and apply for this and other vacancies online at freerecruit .co .za

 

To apply for this job please visit freerecruit1.co.za.

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