Data Centre Technician

Company Details

Job Description

Main function:

  • Data Centre Management:
    • Comply to working methods ensuring all SLA’s and MSA’s are achieved
    • Management of data centre infrastructure to provide concurrently maintainable, cost effective system supporting 99.999% electrical uptime and 99.99% mechanical uptime
  • Compliance:
    • Maintain compliance in accordance to all relative policies and procedures
    • Meet agreed inter-departmental OLA (Operational Level Agreement)
    • H&S Monitoring and corrective action to meet statutory compliance, SLA’s and good business practice
  • Critical System Management
    • Ensure applicable planned and corrective maintenance is managed in accordance to ensure customer MSA’s and SLA’s are achieved
    • Conduct working methods to maintain agreed PUE levels
    • Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines
  • Data Centre Ethics
    • Ensure compliance is maintained incorporating industry best practices
    • Ensure data centre facilities standards are enforced and maintained
    • Ensure data centre cleaning standards are enforced and maintained
  • Skill requirements:
    • Good technical abilities
    • Effective communication skills, active listener, ability to understand requirements
    • Proactive problem solver, perform rapid and accurate assessments
    • Ability to work independently, as well as being a positive team player
    • Self-motivated
    • Conducts self professionally, exhibits elevated levels of tolerance and patience
    • Responsible for continued learning and self-development
    • Quick response to potentially critical situations
    • Trouble shoot systems and components to identify root causes of failures
    • Implement corrective actions promptly to mitigate the negative effects of system changes
    • Good Microsoft Office Skills
  • Qualifications and Experience:
    • Electrical qualification preferable
    • Minimum 5 years relevant data centre experience preferable
    • Good knowledge on Data Centre environments and critical infrastructure systems preferable

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