We are seeking Security Monitoring Centre & CCTV Operators to join our company. Salary negotiable based on experience. The primary purpose of this position is to monitor electronic security systems and assist clients through resolving queries and issues in a friendly, efficient and professional manner.
Reporting directly to the Control Room Manager some of your responsibilities include:
Answer all telephone calls in accordance with SOPs and company policy
Action alarms and other events generated through SIMS and other software in accordance with SOPs and client instructions
Exercise professionalism and courtesy in dealing with clients and ensure information is not carelessly passed on
Ensure all entry and exit doors are secure at all times and centre is not left unattended
To be successful in this role you will have:
2+ years monitoring centre experience,
Registered with PSIRA,
Demonstrate a high level of computer literacy,
Experience using alarm monitoring software and experience in CCTV monitoring,
Excellent customer service skills, a positive attitude and be able to follow directives whilst working quickly and efficiently.
View and apply for this and other vacancies online at freerecruit .co .za
To apply for this job email your details to firstname.lastname@example.org